Frequently Asked Questions
Are you accepting new clients?
Yes! We are accepting new clients right now. We just have a few spots left and would love to meet with you.
How much time will I need to be in counseling?
Everyone is different. There is not a set amount of time for counseling. We will work at your pace.
How long can I see you for counseling?
There is no time limit here. You are able to see your counselor as long as you and your counselor agree you are getting something out of the work you are doing together.
How much time do I need to cancel an appointment?
All appointments need to be canceled at least 24 hours before your session to avoid full charge for the canceled session.
Do you tell other people what we talk about?
By law, everything discussed in session remains between me and you. However, there are a few exceptions such as expressing danger to harm yourself or another person and/or abuse of a child or elderly person. In those cases, your counselor is required by law to help in the best way they can which means getting some outside support for you.
Do you appear in court to speak on a family's behalf?
In order to maintain a positive and healthy therapeutic relationship with all members of a family we work with , we do not provide assessments, court testimony, or assist in determining appropriate child-custody arrangements.
Do you prescribe medication?
We do! Our prescribing professionals are available to meet you via tele-health to discuss your needs.
Can I use my insurance?
Currently, we accept Cigna, Optum (United Health Care), and Aetna. We are also work with TriCare for Out-of-Network Reimbursements. If you hold an insurance plan we do not currently accept, we have created a financial resources page to help make mental wellness care more affordable .
Click the button to learn more.
Can I make returns?
All purchases are final sale.
How long will shipping take?
Shipping typically takes between 7-14 business days depending on product availability.
Can I send my purchase as a gift for someone else?
Absolutely! We will be happy to send your purchase to a person you would like to gift items to.
Who can I reach out to if I have a question about my order?
You can reach out to us here:
or chat here on our wix site.